Aggregate and predict your customer
The future is now, customer database platform, with power of data aggregate all your sales channel (social platforms, e-marketplace, own website, CRM and all other asset) to one database with clear segmentation to better understand and make intelligent actions to create better conversion and relevancy with your customers.
Our process

Step 1
Diagnose

Step 2
Customer Persona Playbook

Step 3
Strategic foundation

Diagnose
- At this stage we want to diagnose the problem and understand clear objective so that dgtl8 and partners can together work toward the success of the objective. We shall have set of questions that we shall ask concerned member to have clear definition of the objective, resources and timeline.
- Our customer database platform (CDP) will dig deeper on data points to understand the right solutions that best fit to fulfil your gap.

Customer persona playbook
- At this stage we do a in depth meeting to understand the user persona by conducting an in-house customer facing team like marketing, sales and customer service team to collect the low hanging fruit persona data points.
- We conduct an on-field research to understand the real motive that your customer engage with your brand to have a clear value proposition and reason for them to be engaged in future.

Strategic foundation
- With the correct data points our customer database platform (CDP) team will layout clear strategic functions and datapoints that is required for marketing, sales and customer service team to perform at optimal level and offers that will keep the customer engaged.
- We shall create a clear timeline and scope of work for team to consider.
You are welcome to our playground
You are welcome to our playground
36/1 chareonkrung soi 93,
Wattphaiyakrai, Bangkholaem,
Bangkok, Thailand 10120
36/1 chareonkrung soi 93,
Wattphaiyakrai, Bangkholaem,
Bangkok, Thailand 10120
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